Privacy Policy

Zépika v1.2.2

ZÉPIKA S de RL de CV (“ZÉPIKA”), located at Lope de Vega 131, Polanco Sección V, CDMX, 11560, which is the designated address for all legal matters arising from the handling of information provided in the personal data registration forms on the website www.zepika.com and other portals owned by the company, or via electronic, optical, sound, visual, or any other means or technology (the “Site”), informs you that your personal data, including sensitive data, currently or in the future held in our databases, will be processed and/or used by ZÉPIKA and/or its parent companies and/or affiliates and/or subsidiaries and/or third parties who, due to the nature of their work or functions, need to process and/or use your personal data (“Affiliates”); for the purpose of fulfilling obligations arising from the legal relationship between you as the data subject and ZÉPIKA and its Affiliates, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”).

The data you provide on this Site through the registration forms made available by ZÉPIKA is provided freely and voluntarily. You declare that the following contact and/or identification data is accurate and verifiable, and you agree to be responsible for notifying ZÉPIKA of any changes to it: name, gender, age, address, email, date of birth, landline and mobile phone numbers, nationality, occupation, income, banking information, sexual orientation, commercial preferences, social media profiles, among others.

By entering your personal data on the Site, you accept this Privacy Notice and provide your express consent and/or authorization for ZÉPIKA to collect, process, use, and store your personal information for the purposes described below:

A. Primary purposes for data processing

The personal data mentioned above, including sensitive information provided by you through the Site or via electronic, optical, sound, visual, or any other means or technology, is necessary for the services you request and will be processed for the following purposes related to that relationship:

For statistical information and report generation, for the improvement of our own or third-party products and services, to evaluate service quality, to inform you of all the benefits of services and products managed by ZÉPIKA, to grant you the services you can obtain by downloading technological applications (“Apps”) on your mobile device(s) (“apps”), as well as for all purposes related to the fulfillment of our obligations in accordance with what is established in our terms and conditions, and to share your information with third parties for the fulfillment of the aforementioned purposes.

B. Secondary purposes of data processing

Additionally, we inform you that your personal data will be processed for marketing, advertising, and commercial prospecting purposes, including the offering and promotion of goods and services from ZÉPIKA, its Affiliates, its commercial partners, and its clients. However, you may express your refusal to have your data processed for the purposes described in this paragraph through the procedure detailed in this Privacy Notice.

C. Transfers

The data referred to in this Notice may be transferred to:

  • An Affiliate for the purpose of offering you other products and services.
  • A Commercial Partner for the purpose of offering you other products and services.
  • Judicial authorities, both Mexican and foreign, for the purpose of complying with the law, notifications, requirements, or judicial orders.
  • Any third party with whom ZÉPIKA and/or its Affiliates and/or Commercial Partners have entered into a contract for the purpose of offering and promoting the products and/or services of said third party through the Site.
  • Any third party with whom ZÉPIKA and/or its Affiliates and/or Partners have entered into a contract to offer products and services through their platforms or technological media for the purpose of offering and promoting the products and/or services of said third party through the Site.
  • Internet service providers upon which the ZÉPIKA platform or technological infrastructure is hosted.

In the event of any transfer of your data that requires your express consent, we will inform you in order to obtain it.

Access to the ZÉPIKA website may involve the use of temporary files or cookies. Cookies are small amounts of information stored in the browser used by each user so that the server remembers certain information that can subsequently only be read by the server that implemented it. Cookies generally have a limited duration.

Information stored by the browser collects dissociated data for visitor statistics, such as the date and time of the visit, the number of visits, and the links consulted. It also records: browser version, resolution, and multimedia capabilities to adapt content, as well as the language used, the user's region, the type of browser and operating system used, websites visited, searches performed, advertising viewed, and lists and habits related to shopping pages. No cookie allows contact with the user's phone number, email address, or any other contact method. No cookie can extract information from the user's hard drive or steal personal information. The only way a user's private information can become part of a cookie file is if the user personally provides that information to the server. Users who do not wish to receive cookies or want to be informed when they are set can configure their browser accordingly.

ZÉPIKA reserves the right to disable the accounts of users who have not used any of its products or services for a period of 60 calendar days. Disabled users may be reactivated upon using any of the products, content, or services on the ZÉPIKA website.

The ZÉPIKA website may use Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the ZÉPIKA website, compiling reports on website activity, and providing other services related to website activity and internet usage. Google may transfer this information to third parties when required by law, or when such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may decline the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do so, you may not be able to use the full functionality of the ZÉPIKA website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes set out above.

ZÉPIKA may transfer the personal data in its databases to any of its Affiliates (including the latter's parent companies and/or their subsidiaries and affiliates, and even to third parties, whether domestic or foreign), unless the respective data subjects expressly object in the terms provided below.

Mechanisms for opting out of processing, exercising ARCO rights, revoking consent, and limiting the use and disclosure of personal data

If you do not agree with this Privacy Notice, please do not enter your personal data on the Site. However, to exercise your rights of Access, Rectification, Cancellation, and Opposition (“ARCO”), to revoke your consent, or to have your personal data removed from the ZÉPIKA database used for advertising distribution, you must do so in writing at the address of ZÉPIKA S DE RL DE CV indicated in this Privacy Notice, through the website www.zepika.com, and/or by sending an email to contacto@zepika.com.

Regardless of the method used to exercise your ARCO rights, all requests submitted to ZÉPIKA must include:

  • The name and handwritten signature of the data subject, as well as an address or other means for us to communicate the response to your request.
  • Official documents proving the identity of the data subject.
  • A clear and precise description of the personal data for which you are exercising your rights under the Law.
  • Any document or information that helps locate the personal data in question.

ZÉPIKA will respond to requests received via email to the address provided by the applicant within 20 business days of receipt.

You have the right to register with the Public Registry of Consumers as provided by the Federal Consumer Protection Law, and the Public Registry of Users in accordance with the Law on the Protection and Defense of Financial Services Users, as per Article 111 of the Law's Regulations.

ZÉPIKA reserves the right to change, modify, supplement, or alter this notice at any time. In such cases, you will be notified through any of the means established by applicable law.

This notice and any updates will be available on the site, posted at ZÉPIKA's offices, or communicated through any other channel we use to contact you. We recommend that you visit the site frequently.

If you have any concerns regarding the processing of your personal data, you may consult the Federal Institute for Access to Information (IFAI) at www.ifai.org.mx.

Legal notice

This website is owned and operated by ZÉPIKA S de RL de CV, a wireless and WiFi internet connection service provider located at Lope de Vega 131, Polanco Sección V, CDMX, 11560, with the email address contacto@zepika.com, for informational, personal, and commercial use.

By accessing this website, you accept and confirm that you understand the terms and conditions published here.

Terms and conditions

The products, services, and content included on this website are not intended for or directed at individuals residing in locations where they are not authorized. Only the pages included in the ZÉPIKA sitemap are covered by this website.

Accessing the ZÉPIKA website is the sole responsibility of the user and does not establish any type of commercial relationship between ZÉPIKA and the user.

By accessing and browsing the ZÉPIKA website, you acknowledge that you have read and understood the legal notices, terms, and conditions of use contained on the site.

Updates and modifications to information

The information on this website is current as of its last update. ZÉPIKA reserves the right to update, modify, or remove information published on the website, and may limit or restrict access to it at any time without prior notice.

You may not alter, change, modify, or adapt the ZÉPIKA website unless you have written authorization from ZÉPIKA.

Changes to the ZÉPIKA website go into effect as of the last update date posted on the site.

Content

ZÉPIKA makes every effort to avoid any errors in the content and its publication on the ZÉPIKA website. The information appearing on this website is current as of its last update. ZÉPIKA is not responsible for the consequences that may arise from errors in the content and its publication on the ZÉPIKA website, nor does it guarantee content developed and provided by third parties.

The content of the ZÉPIKA website may be downloaded or printed for private, non-lucrative, or non-commercial purposes, with the knowledge and acceptance of these terms and conditions.

It is expressly and strictly prohibited to publish, reproduce, or use the content of the ZÉPIKA website, including but not limited to use in printed or electronic newsletters, intranets of public or private companies, or the internet, or to grant licenses, sell, or distribute the images or information in any way without the prior written authorization of ZÉPIKA.

It is expressly and strictly prohibited to use the content of the ZÉPIKA website in any way that could be defamatory, pornographic, obscene, offensive, or immoral. ZÉPIKA declines any responsibility for such acts, for which the material authors will be held exclusively liable.

ZÉPIKA is not responsible in any way for the content, commercial activities, products, and services published directly or indirectly on the ZÉPIKA website via electronic links or hyperlinks. The presence of hyperlinks on the ZÉPIKA website, unless otherwise expressly stated by ZÉPIKA, is for informational purposes only and in no way implies a suggestion, invitation, or recommendation regarding them. These electronic links do not represent any type of relationship between ZÉPIKA and the individuals or public or private companies that own the websites accessible from the ZÉPIKA website; therefore, ZÉPIKA reserves the right to unilaterally remove or delete the electronic links published on the site at any time.

ZÉPIKA disclaims all liability that may arise from the transmission of information between users. Responsibility for statements made on the ZÉPIKA website lies exclusively with the person making them. Any transmission of data by users to or from the ZÉPIKA website or other access points controlled by ZÉPIKA that infringes upon the property rights of ZÉPIKA or third parties, or whose content is threatening, defamatory, pornographic, obscene, or any other material that constitutes or incites conduct that could be considered a criminal offense, is prohibited.

Users are prohibited from including or communicating content that is false or inaccurate and that leads or may lead other users or ZÉPIKA staff into error; in particular, content that is protected by any intellectual or industrial property rights belonging to third parties without the prior authorization of the owner, content that discredits or damages the fame or reputation of ZÉPIKA, content considered illicit, unfair, or misleading advertising, and/or content that incorporates viruses or any other electronic element that could damage, prevent, or interrupt the operation of the ZÉPIKA website, the network, the technological infrastructure of ZÉPIKA or third parties, and/or access to the website for other users.

ZÉPIKA reserves the right to block or prohibit access to any user who engages in any of the behaviors referenced, by way of example and not limitation, in the previous paragraph.

Intellectual and industrial property

All content on this website, including but not limited to text, graphics, photographs, images, illustrations, and software, is the property of ZÉPIKA. Consequently, it may not be exploited, reproduced, distributed, modified, publicly communicated, assigned, or transformed in any medium or format and through any technical procedure or exploitation system, including but not limited to over-the-air TV, cable, satellite (whether free or paid), CD-ROM, and its distribution in home or commercial video, and especially in interactive and online systems, or used for other purposes without the express consent of ZÉPIKA.

Accessing the ZÉPIKA website does not grant users any rights or ownership over the intellectual property of the content hosted on this site. No part or element of the ZÉPIKA website or its content may be copied or retransmitted by any means. The website, its content, and all related rights will remain the exclusive property of ZÉPIKA, unless otherwise agreed upon.

ZÉPIKA reserves the right to modify, exclude, or include texts and images in the development of its website. Any modification of texts and images by third parties that is not expressly authorized will be considered a violation of intellectual or industrial property rights.

ZÉPIKA reserves the right to transfer, whether for a fee or not, the images and texts contained on its website to third parties. The trade name, trademarks, logos, products, and services contained on this website are protected by law. ZÉPIKA reserves the right to take appropriate legal action against users who violate or infringe upon intellectual and industrial property rights.

Browsing and security

ZÉPIKA makes every effort to ensure that browsing this website is done under the best conditions and to avoid any harm that might occur during use. The services offered through this website can only be received correctly if the technical conditions specified in this legal notice are met.

ZÉPIKA does not guarantee that access to this website will be uninterrupted or error-free. It also does not guarantee that the content or software accessible through the ZÉPIKA website is free of errors or will not cause damage. In no event shall ZÉPIKA be liable for any losses, damages, or harm of any kind arising from accessing and using the website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses. ZÉPIKA is not responsible for any damages that may be caused to users due to improper use of this website. In particular, it is not responsible in any way for outages, interruptions, or defects in telecommunications that may occur during financial operations.

The services offered on this website can only be used correctly if the technical specifications for which it was designed are met.

Jurisdiction and applicable law

The terms and conditions governing this website and any relationships that may arise from it are protected by the laws of the United Mexican States. Therefore, any dispute arising from accessing or using this website will be interpreted in accordance with the laws applicable in the Mexican Republic and will be subject to the exclusive jurisdiction of the courts of Mexico City, regardless of the current or future domicile of the parties involved in said dispute.