Terms and Conditions

1. PURPOSE

ZÉPIKA acts as an intermediary between the Donor and the Donee, serving as an agent and commission merchant for the Client. The services provided by ZÉPIKA consist of: (i) acting as an agent or commission merchant for the Donee to receive various products or gifts from the Donor; (ii) acting as an agent or commission merchant for the Donor to receive various products or gifts and deliver them to the Donee on the Donor's behalf; (iii) acting as a seller of various items and provider of services, which may be purchased by the Donor, the Donee, or any other person not entering into a donation, agency, or commission agreement; and (iv) providing digital services to serve as a channel between the Donee and their Donors.

By accessing and using this portal, you are accepting the TERMS AND CONDITIONS contained within this website.

The ZÉPIKA portal provides information about products and services, offering the ability to purchase or donate them to those who complete the registration form and follow the indicated steps. These individuals are referred to as "Users."

By accepting these Terms and Conditions, ZÉPIKA grants the User a non-exclusive, revocable, and non-transferable right to view and use the content on www.zepika.com.

By accessing and using this website, you expressly declare your acceptance and intent to be bound by these terms, in accordance with Articles 1803 and 1834 Bis of the Federal Civil Code, Articles 80, 81, 89, and other relevant provisions of the Commercial Code, and applicable legislation in the Mexican Republic.

If you do not fully accept these Terms and Conditions, you must refrain from using or viewing this website. By accessing the website, you agree to the version of the Terms and Conditions published at that time. In any case, individuals who access the website without registering also agree to be bound by these Terms and Conditions to the extent that they apply. The products and services offered on this website are intended exclusively for individuals with the full legal capacity to enter into binding agreements in accordance with these Terms and Conditions and applicable law.

The User is required to provide certain personal information, such as name, address, state, nationality, date of birth, email, phone number, information from official IDs, and bank account or credit/debit card details to process payments for products or services chosen on www.zepika.com. This information is protected under the Federal Law on the Protection of Personal Data Held by Private Parties (please refer to our Privacy Notice for more details).

The User may only print and/or copy information contained or published on the website for personal, non-commercial use. Legal entities must comply with the provisions of Article 148, Section IV of the Federal Copyright Law.

The reprinting, republication, distribution, assignment, sublicensing, sale, or electronic reproduction—in whole or in part—of any information, document, or graphic appearing on www.zepika.com for any purpose other than personal, non-commercial use is expressly prohibited to the User, unless ZÉPIKA has granted prior written authorization.

Product descriptions on the website are based on information provided in the Gift Registry created and registered by the Donee on the ZÉPIKA website. We act as an agent in accordance with the terms of the contract previously signed electronically and accepted by the Donee and ZÉPIKA.

The information contained and/or published on www.zepika.com is for informational purposes only regarding the services or products provided by ZÉPIKA. Items may not be available, and there may be variations in color, specifications, materials, dimensions, composition, or other details.

2. COMMISSION OR MANDATE

THE CLIENT is any individual about to get married who, in addition to being a "User," commissions or mandates ZÉPIKA to receive PRE-NUPTIAL DONATIONS from guests who choose to donate to THE CLIENT. For the purposes of these Terms and Conditions, these guests are referred to as "Donors," and THE CLIENT is referred to as the "Donee."

The term of this COMMISSION or MANDATE begins when the "Gift Registry" is registered on the "Website" and continues until a maximum of 3 months after the wedding date.

This Commission or Mandate agreement between THE CLIENT and ZÉPIKA is for a fee; therefore, THE CLIENT agrees to pay the consideration specified below.

THE CLIENT may be one individual or two individuals acting together. In the latter case, a common representative must be appointed from among them, who will be responsible for receiving the items or cash.

There are no refunds or cancellations, as the commission or mandate is considered complete and finalized for each donation received.

3. DONATION

The "User" enters into a Donation agreement as a "Donor" in favor of THE CLIENT, who acts as the "Donee," with ZEPIKA acting as the agent or commissioner to receive the donations made by the "Donor" to the "Donee."

4. PROVISION OF DIGITAL SERVICES AND USE OF THE PLATFORM AND "WEBSITE"

THE CLIENT hires ZÉPIKA to provide the CLIENT and their potential "Donors" with a web platform to display a catalog of products and services and to receive payments through various methods or operators chosen at ZÉPIKA's discretion.

This service is provided for a fee, and THE CLIENT agrees to pay ZÉPIKA the consideration specified below.

The "User" agrees to use the platform solely for personal and private purposes and to share information only with guests related to the corresponding event. Using the platform as a tool for marketing, advertising, promotion, or organizing for-profit events is strictly prohibited.

5. ONLINE STORE

"Users" may purchase products and services selected from the catalog or the List of Products and Services that Zépika makes available on www.zepika.com and/or its microsites. Prices are clearly displayed alongside the products or services themselves.

Specifications, standards, dimensions, materials, quality, functions, colors, size, weight, features, model, brand, warranty, and distribution are the sole and exclusive responsibility of the product manufacturer or the primary service provider.

Using the Online Store incurs a fee for "Users," which depends on the purchase amount. This fee starts at 6.67% and decreases to 4% for purchases over $50,000 (fifty thousand pesos 00/100 M.N.), with further reductions as the transaction amount increases. The fee breakdown is detailed in the ONLINE STORE USAGE FEE TABLE and will appear at the "Website" checkout as PLATFORM USAGE FEE. This fee is not part of the donation made by the "Donor" to the "Donee."

All content in the online store is subject to availability and may change without notice.

6. ONLINE STORE PRICES

All product prices listed on the "Website" are in MEXICAN PESOS. All prices are subject to change without notice and may not include shipping costs.

7. CONSIDERATION PAYABLE BY THE CLIENT

As previously mentioned, the commission or mandate services ZEPIKA offers the CLIENT are fee-based. The CLIENT may choose from various service packages, each with different scopes and costs. The applicable consideration based on the package and/or service chosen by the CLIENT will be as published on the "Website."

The consideration will be set in MEXICAN PESOS and may be updated at any time before the CLIENT enters into the contract.

The CLIENT acknowledges that the platform and online store fees that ZEPIKA charges "Users" are not part of the pre-nuptial gifts provided by "Donors."

8. CHARGEBACKS

A chargeback is a mechanism provided by the Bank of Mexico to protect cardholders from unauthorized charges; therefore, each business is directly responsible for addressing any chargebacks it receives. A chargeback can stem from fraud, dissatisfaction with a product or service, or errors, and can be filed up to 180 days after the original transaction date.

When a business receives a chargeback, the payment processor holds the charged-back amount from the available balance until the evaluation and resolution process is complete. This process depends entirely on the card's issuing bank and can take up to 180 days. During this time, the processor acts only as a conduit for providing evidence to the issuing bank and cannot influence the case outcome.

If a chargeback case is resolved in favor of the business, the payment processor will immediately release the held funds and credit them to the available balance. If resolved in favor of the cardholder, the processor will return the funds to the issuing bank, which will then return them to the cardholder.

The CLIENT acknowledges and agrees that if any "User" files a chargeback, the following process will apply:

(a) If ZEPIKA has already delivered the gift to the CLIENT, the CLIENT must reimburse the amount to ZÉPIKA within 3 business days of being notified, regardless of the chargeback outcome; or

(b) If ZEPIKA has not yet delivered the gift, it will be deducted from the gifts to be delivered, regardless of the chargeback outcome.

If the CLIENT requests a partial delivery of gifts before the commission or mandate contract expires, the parties agree that the CLIENT may only withdraw up to 50% of the total gifts due to the risk of ZEPIKA suffering damages or losses from chargebacks. The remaining 50% will be held as a guarantee and will only be released to the CLIENT once the chargeback claim period for the last purchase linked to their list has expired.

9. GIFT DELIVERY

Upon closing the Gift Registry, ZEPIKA will deliver the gifts to the CLIENT according to the instructions provided, provided those instructions do not incur costs for ZEPIKA. If they do, ZEPIKA will inform the CLIENT of the associated delivery fees. Any physical delivery outside of Mexico City will incur an additional charge.

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Early release of registry funds is subject to meeting ZEPIKA's requirements, including providing the corresponding guest approval letter and a liability waiver from the groom. Once the procedure is complete, the deposit can be made within 5 business days.

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ZÉPIKA will only deliver physical gifts to the CLIENT. For cash gifts, ZÉPIKA will transfer the funds exclusively to the bank account provided by the CLIENT, which must be in the name of one of the CLIENTS, without exception. Designating third-party accounts, whether for individuals or legal entities, is not permitted.

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10. ORDER CANCELLATIONS

Any cancellations will be deducted from the CLIENT's gifts. If a cancellation occurs after the CLIENT has already received the gift, the CLIENT agrees to reimburse ZEPIKA for the amount. No exchanges or returns of any kind are permitted.

11. REGISTRY CLOSURE

The CLIENT must finalize their gift inventory before the gift registry contract expires. When closing the registry, the CLIENT must provide ZEPIKA with delivery instructions as outlined in section 9 of this document.

12. EVENT CANCELLATION

In the event that the marriage that is the object of the prenuptial donations under the aforementioned commission or mandate contract does not take place, THE CLIENT is obligated to inform ZEPIKA. THE CLIENT is solely responsible for proceeding in accordance with the applicable legal provisions with their "Donors," releasing ZEPIKA from any liability.

In addition, it will be the responsibility of the "Donees" and "Donors" to comply with the provisions of the Civil Code for Mexico City, so ZÉPIKA will have no responsibility in this regard.

13. SECURITY

ZÉPIKA has security measures commercially available in the industry. The payment process operates on a secure server using the SSL (Secure Socket Layer) protocol. The secure server establishes a connection so that information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the "User's" computer and the "Website's" computer. Thus, by using the SSL protocol, it is guaranteed: (i) That the "User" is communicating their data to ZÉPIKA's server center and not to any other that might attempt to impersonate it. (ii) That data between the "User" and ZÉPIKA's server center is transmitted encrypted, preventing its possible reading or manipulation by third parties.

14. ANTI-MONEY LAUNDERING

Any "User" who performs a transaction on the Website declares that the source of the funds with which they acquire any product or service for themselves or for any other person, as well as the execution of any donation contract in the capacity of "Donor," is of lawful origin, and that, consequently, they commit to providing the information that may be requested by ZÉPIKA or any authority to verify their statement.

Derived from the above, the "Donee(s)" are responsible for alerting, notifying, or initiating any action when, due to suspicion or request by an authority, there are indications that the source of funds for any donation is of illicit origin, holding ZÉPIKA harmless as it is merely an intermediary acting as a Commission Agent or Representative.

In the event that ZÉPIKA detects or suspects the existence of fraud or misuse, it may reserve the right to provide services and will directly return the corresponding amounts to the guests or cancel the gift purchase transactions.

15. INTELLECTUAL AND INDUSTRIAL PROPERTY

ZÉPIKA holds all rights to the content, design, and source code of the "Website" and, in particular, including but not limited to, the photographs, images, texts, logos, designs, trademarks, trade names, and data included on the "Website." The "User" is warned that such rights are protected by current Mexican and international legislation regarding intellectual and industrial property and copyright, and are for its exclusive use. The total or partial reproduction, alteration, or deletion of this "Website" or any of its content (notices, trademarks, trade names, signs, advertisements, logos) is expressly prohibited without the prior written permission of ZÉPIKA. Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication, and/or any other action that constitutes an infringement of applicable intellectual and/or industrial property laws is strictly prohibited, as is the use of the "Website's" content without the prior written authorization of ZÉPIKA.

ZÉPIKA does not grant any implied license or authorization regarding intellectual and/or industrial property rights or any other right or property related, directly or indirectly, to the content included on the "Website."

The parties agree that the "User" is solely responsible for the images they upload to the Platform. The "User" declares that all images uploaded to the Platform are their property, or that they have the necessary and sufficient usage rights to use them, and they are obligated to respond to any claim and to compensate ZEPIKA for any damage, loss, or expense incurred due to any claim received, agreeing to hold it harmless. In this sense, the "User" accepts and acknowledges that in the event that ZÉPIKA receives any fine or payment demand from any third-party owner of any image uploaded by the "User" to the platform, the user commits to paying it directly, and therefore authorizes ZÉPIKA to deduct the amount of said demand from donations received to cover such payment.

The "User" acknowledges that it is their sole responsibility to ensure they have the necessary authorizations, licenses, and consents for the use and publication of any image, photograph, or content they upload to the platform.

In accordance with Article 27 of the Federal Copyright Law, the author has the exclusive right to authorize or prohibit the reproduction, publication, or public communication of their work, and pursuant to Article 87 of the same law, a person's portrait or image may only be used or published with their express consent or that of their legal representatives. The "User" accepts that using content without the corresponding authorization may constitute a breach of the applicable legislation. Consequently, the "User" will be responsible for any claim, fine, proceeding, or sanction that may arise from the unauthorized use of such content against ZÉPIKA, and agrees to hold "ZÉPIKA" harmless and indemnify it for any damage or loss without the need for a judicial declaration.

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16. ACCESS AND STAY ON THE WEBSITE.

The "User" and the "CLIENT" are responsible for their conduct when accessing information on the "Website." Consequently, the "User" and the "CLIENT" shall be solely responsible, toward ZÉPIKA and/or any third party, for: (i) the consequences that may arise from the use, for illicit purposes or purposes contrary to this document, of any content on the "Website," whether or not created by ZÉPIKA, and whether or not published under its name officially; and (ii) the consequences that may arise from use contrary to the Terms and Conditions that is harmful to the interests or rights of third parties, or that in any way may damage, disable, or deteriorate the "Website" or its services or prevent the normal enjoyment of other Users. ZÉPIKA reserves the right to update the content of the "Website" when it deems appropriate, as well as to remove, limit, or block access to it, temporarily or permanently, and to deny access to the "Website" to Users who misuse the content and/or breach any of the conditions established in this document. ZÉPIKA informs that it does not guarantee: (i) that access to the "Website" and/or linked "Websites" will be uninterrupted or error-free; (ii) that the content or software accessed by the "User" through the "Website" or linked "Websites" does not contain any errors, computer viruses, or other elements in the content that could cause alterations to their system or to electronic documents and files stored on their computer system or in any way cause any damage; (iii) the benefit that the "User" or "CLIENT" might derive from the information or content of the "Website" or linked "Websites" for their personal purposes. The information contained on this "Website" should be considered by the "User" and the "CLIENT" as informative and orientational; therefore, ZÉPIKA does not guarantee the accuracy of the information contained on the "Website" and consequently assumes no responsibility for any possible damages or inconveniences to the "User" or "CLIENT" that could arise from any inaccuracy present therein.

17. RESPONSIBILITY REGARDING CONTENT

ZÉPIKA assumes no responsibility for, including but not limited to: (i) images or information uploaded by the "User" directly or indirectly to the Platform, nor for the truthfulness or accuracy of such information; (ii) the use the "User" may make of the materials on this "Website" or linked "Websites," whether prohibited or permitted, in violation of intellectual and/or industrial property rights of the website's content or third parties; (iii) any damages to the "User" caused by the normal or abnormal operation of search tools, the organization or location of content, and/or access to the "Website," and, in general, errors or problems generated in the development or implementation of technical elements that the "Website" or a program provides to the User; (iv) the content of pages that the "User," Users, or Clients may access via links included on the "Website," whether authorized or not; (v) the acts or omissions of third parties, regardless of the relationship those third parties may have with ZÉPIKA; (vi) access by minors to content included on the "Website," as well as any personal information they may submit; or (vii) communications or dialogues during debates, forums, chats, and virtual communities organized through or around the "Website" and/or linked "Websites," and therefore will not be liable for any damages suffered by the "User" as a result of such communications and/or dialogues. Furthermore, ZÉPIKA will not be liable in any way for: (a) errors or delays in accessing the "Website" when entering data into the order form, slowness or inability of recipients to receive order confirmations, or any anomaly that may arise when such incidents are due to Internet network problems, acts of God, force majeure, or any other unforeseeable contingency beyond ZÉPIKA's control; (b) failures or incidents that may occur in communications, such as deletions or incomplete transmissions, as it is not guaranteed that the "Website" services will be constantly operational; (c) errors or damages caused to the "Website" by the "User's" misuse of the service; (d) non-operability or problems with the email address provided by the "User" for sending the order confirmation. In any case, ZÉPIKA is committed to resolving any problems that may arise and offering all necessary support to the "User" or "CLIENT" to reach a quick and satisfactory resolution of the incident. Additionally, ZÉPIKA has the right to conduct promotional campaigns during defined time intervals to encourage the registration of new members to its service. ZÉPIKA reserves the right to modify purchase conditions and to exclude any items.

ZEPIKA is not responsible for any interruptions, intermittent issues, technical failures, delays, or limitations in the platform's performance caused by factors beyond its control.

18. USE OF THE PLATFORM

ZEPIKA reserves the right to limit the number of guests associated with an event and to verify their authenticity and reliability. ZEPIKA may suspend, remove, or deactivate any guest who, in its judgment, may be fake, a duplicate, or poses a risk of platform misuse or the potential commission of a crime.

19. SEVERABILITY

If any clause of these Terms and Conditions is declared void, the remaining clauses will remain in full force and effect and will be interpreted in accordance with the intent of the parties and the purpose of these Terms and Conditions. ZÉPIKA’s failure to exercise any rights or powers granted in this document does not constitute a waiver of those rights, unless expressly acknowledged by ZÉPIKA or barred by the applicable statute of limitations.

20. DISCRETION

All parties agree that ZÉPIKA is not and will not be responsible for any conflict that may arise between THE CLIENT, "Donors," "Donees," or "Users." Any dispute between these parties must be addressed and resolved among themselves, keeping ZÉPIKA free from any claims.

21. MINORS

Minors may make the donations specified in Article 219, Section I of the Civil Code of the Federal District (now Mexico City), provided they have the consent of the persons referred to in Article 148 of the same Code.

22. MODIFICATION OF TERMS AND CONDITIONS OF USE

ZÉPIKA reserves the right to modify the presentation and configuration of the "Website," as well as these Terms and Conditions, at any time. Therefore, ZÉPIKA recommends that the "User" and "THE CLIENT" read them carefully each time they access the "Website." The "User" and "THE CLIENT" will always have access to the Terms and Conditions on the "Website," which are freely available for review at any time. In any case, acceptance of the Terms and Conditions is a mandatory prerequisite for purchasing any product available through the "Website."

23. DIGITAL, ELECTRONIC, OR ONLINE FORMAT

The Parties agree that the agreement between them shall be perfected in a Digital, Electronic, or Online format. It is sufficient to express consent by accepting these Terms and Conditions and providing personal and banking information on the ZÉPIKA website at www.zepika.com, without the need for a physical signature on any document.

24. OTHER FORMAL OBLIGATIONS

THE CLIENT is solely responsible for complying with the provisions of Article 2344 of the Mexico City Civil Code and other applicable laws, and shall hold ZEPIKA harmless from any liability.

25. TAX IMPLICATIONS

The "Donee" is solely responsible for declaring and paying any taxes generated by their relationship with the "Donors." ZEPIKA is only responsible for taxes incurred from the collection of fees charged to THE CLIENT for commission or agency services, and to "Users" for the use of the platform and online store.

26. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by applicable Mexican law, specifically the provisions of the Mexico City Civil Code, regarding both prenuptial donations and all other matters. To resolve any dispute or conflict arising from these Terms and Conditions, the parties submit to the jurisdiction of the courts of Mexico City, regardless of whether the domicile of the Users, Donees, Donors, Clients, or any other party is located elsewhere in Mexico or abroad.

ZÉPIKA is a legal entity incorporated under Mexican law, with its registered office at Calle Lope de Vega #131, Col. Polanco Sección V, Del. Miguel Hidalgo, C.P. 11560, Mexico City.

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Last updated: February 2026.