How to reset your password

If you don't remember your password, we can email you a link to create a new one.

1. On the Log in screen, click Forgot your password or not sure if you have an account? Click here.
2. Under Reset password, enter your account email and click Continue.
3. Open the email we sent you and click the link. The link is valid for 1 hour.
4. Enter your new password (at least 8 characters), confirm it, and save it. You’ll see Password reset! and we’ll take you right to the login page.

For your security, changing your password will sign you out of all devices, and you'll receive an email confirming the change.

If you see a different message

• We couldn't find an account with that email. Double-check the spelling or sign up.
• This account uses Google to sign in, so there's no password to reset. Just use Continue with Google.
• Your account is set up, but it doesn't have a password yet. We sent you a link to activate it. Just follow the steps in How to activate your account.

If you request multiple links, only the newest one will work. Didn't get the email? Check out I didn't receive an email from Zépika.