What each order status means
Understand the Paid, Pending, Failed, and Expired statuses of your orders.
The status lets you know if your payment has been confirmed.
- Paid: Your payment went through, and your gift has already been delivered to the registry!
- Pending: We haven't received your payment yet. This is totally normal if you opted for a bank transfer and haven't sent it yet or it's still processing. It'll switch to Paid as soon as it clears!
- Failed: The payment didn't go through—usually because the bank declined the card. Don't worry, you weren't charged! You can try again right from the registry.
- Expired: The order was canceled because the payment wasn't completed in time.
If an order has been marked as Pending for a while and you already made the transfer, or if you have any questions about a charge, just reach out to Support with your order number.
Last updated:
12.11.2026
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