What each order status means

Understand the Paid, Pending, Failed, and Expired statuses of your orders.

The status lets you know if your payment has been confirmed.

  • Paid: Your payment went through, and your gift has already been delivered to the registry!
  • Pending: We haven't received your payment yet. This is totally normal if you opted for a bank transfer and haven't sent it yet or it's still processing. It'll switch to Paid as soon as it clears!
  • Failed: The payment didn't go through—usually because the bank declined the card. Don't worry, you weren't charged! You can try again right from the registry.
  • Expired: The order was canceled because the payment wasn't completed in time.

If an order has been marked as Pending for a while and you already made the transfer, or if you have any questions about a charge, just reach out to Support with your order number.

Last updated:
12.11.2026

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